Senior Client Services Specialist
About this role
Senior Client Services Specialist Position Summary The Senior Client Services Specialist acts as an intermediary between the Company and our clients. In this role, the Senior Support Specialist provides elevated support to a variety of clients, internal departments, and fellow department team members regarding a variety of products on an as-needed basis. The actions may include training, troubleshooting, resolving complaints, suggesting solutions as well as to transfer clients to the appropriate person in the organization to provide further information and/or support. Why does this role matter? The Senior Client Services Specialist role is critical to ensuring our clients receive timely, accurate, and high-quality support across our products and services. This position serves as an escalation point for complex issues while also supporting internal teams with troubleshooting, training, and process improvement. By strengthening our ability to resolve client concerns quickly and effectively, this role directly contributes to client satisfaction, retention, and overall operational efficiency. What impact will the new hire have in their first 6 months? Within the first six months, the new hire will play a key role in stabilizing and strengthening the support workflow by assisting with escalated client issues, supporting daily case management, and helping imp Please mention the word **VOUCHSAFE** and tag ROTkuMTQ2LjE2LjE0MQ== when applying to show you read the job post completely (#ROTkuMTQ2LjE2LjE0MQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Why this listing was indexed
LocalHireHub indexes openings like this — a fully remote operations & administration role posted by DentalXChange for the Weirton, West Virginia market — because they're exactly the kind of listing job seekers in West Virginia are typically searching for: a real, currently open position with a clear schedule and a named employer, not a generic "we're always hiring" page.
What this role typically involves
Roles in Operations & Administration at organizations like DentalXChange usually combine day-to-day delivery work with cross-functional coordination. Expect a mix of focused individual work, scheduled meetings with collaborators, written status updates, and the occasional escalation that requires faster turnaround. The exact responsibilities will be detailed in the official posting linked below, but the shape of the work tends to be consistent across employers in this category.
Who this role tends to fit
This role typically suits candidates who already have working experience in Operations & Administration and who are comfortable with the fully remote schedule listed here. Strong written communication tends to matter more than people expect, especially in remote and hybrid setups where async updates replace some of the in-person conversation. Familiarity with the tools commonly used in Operations & Administration — ticketing systems, collaboration suites, and the relevant industry-specific software — is generally expected.
Working from Weirton, WV
Weirton is one of the larger labor markets in West Virginia, which means employers in this region tend to draw from a broad commuter radius. If the schedule is hybrid, the in-office days will be at the employer's Weirton location; if it's fully remote, your physical address can be anywhere the employer is registered to hire (often, but not always, all 50 states). The detail in the source listing will confirm which states are eligible.
How to apply
Applications are handled directly by DentalXChange. To apply, visit the original listing at DentalXChange's posting. LocalHireHub does not collect resumes or contact information — we link directly to each employer.
Listing source: RemoteOK.