Trainer EMEA
About this role
The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients donât just "use" the software, but master it to drive long-term engagement. By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology. You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base. \n Within 1 month, you will: Master our Platform's core user experience and the Collaborative Learning methodology Become a platform expert (from a user & admin perspective) and get certified on our methodology. Shadow existing Stadium webinars and Academy workflows to understand the current "One-to-Many" engine. Connect with colleagues worldwide through virtual coffee chats and team-building activities. Within 3 months, you will: Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement. Identify and execute your updates on the Engagement Academy to align with the latest product releases. Define your quarterly priorities in relation to the Support & Services roadmap with your coach. Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement. Within 6 months, you will: Lead a project to improve the One-to-Many strategy (e.g., new webinar formats, gamification of the Academy, or localized content). Participate in Discovery Meetings with Product Managers to share insights on how clients actually use and adopt the platform. Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog. Build new processes and update Confluence with the information needed for the team's daily work. Within 12 months, you will: Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories. Take full ownership of a recurring team pillar (e.g.,being the internal referral for complex solution training). Develop advanced toolkits and training paths based on the most successful client use cases. The Skills Set: 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care. You are recognized for your listening and teaching skills You express your ideas in a clear and concise manner, both in writing and orally You are proactive and prefer working in a strong results-oriented culture A past experience in the learning industry is a plus You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German, English, and French. Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: Compensation: Package includes base salary, a variable component and equity ð Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France ð Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each groupâs activities and providing a quick path to impact ð¤ Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter ððð Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC ðð©ð»âð»ð Interview Process: Phone Screen with our Talent Acquisition Manager Discovery Meeting with our LEC Coach Case Study Meeting with our LEC Coach and a member of the team Clarification Meeting with our Head of professional Services EMEA Culture Fit Meeting with our VP Global Professional Services Offer ! \n Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partnersâall from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you! Please mention the word **PATRIOTIC** and tag ROTkuMTQ2LjE2LjE0MQ== when applying to show you read the job post completely (#ROTkuMTQ2LjE2LjE0MQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Why this listing was indexed
LocalHireHub indexes openings like this — a fully remote education & training role posted by 360Learning for the Belgrade, Montana market — because they're exactly the kind of listing job seekers in Montana are typically searching for: a real, currently open position with a clear schedule and a named employer, not a generic "we're always hiring" page.
What this role typically involves
Roles in Education & Training at organizations like 360Learning usually combine day-to-day delivery work with cross-functional coordination. Expect a mix of focused individual work, scheduled meetings with collaborators, written status updates, and the occasional escalation that requires faster turnaround. The exact responsibilities will be detailed in the official posting linked below, but the shape of the work tends to be consistent across employers in this category.
Who this role tends to fit
This role typically suits candidates who already have working experience in Education & Training and who are comfortable with the fully remote schedule listed here. Strong written communication tends to matter more than people expect, especially in remote and hybrid setups where async updates replace some of the in-person conversation. Familiarity with the tools commonly used in Education & Training — ticketing systems, collaboration suites, and the relevant industry-specific software — is generally expected.
Working from Belgrade, MT
Belgrade is one of the larger labor markets in Montana, which means employers in this region tend to draw from a broad commuter radius. If the schedule is hybrid, the in-office days will be at the employer's Belgrade location; if it's fully remote, your physical address can be anywhere the employer is registered to hire (often, but not always, all 50 states). The detail in the source listing will confirm which states are eligible.
How to apply
Applications are handled directly by 360Learning. To apply, visit the original listing at 360Learning's posting. LocalHireHub does not collect resumes or contact information — we link directly to each employer.
Listing source: RemoteOK.