Office and Administrative Support Occupations in Massachusetts, May 2024
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2024 state estimates. BLS sorts every occupation into one of 22 major groups; this is the Office and Administrative Support Occupations group in Massachusetts. These are estimates of jobs and wages, not job openings.
The group’s own figures in Massachusetts
| Measure | Value |
|---|---|
| Occupation group code | 43-0000 |
| Employment | 375,690 |
| Jobs per 1,000 | 103.138 |
| Location quotient | 0.87 |
| Mean annual wage | $57,180 |
| Median annual wage | $52,370 |
| Mean hourly wage | $27.49 |
| Median hourly wage | $25.18 |
| 10th percentile annual wage | $37,590 |
| 25th percentile annual wage | $44,650 |
| 75th percentile annual wage | $64,430 |
| 90th percentile annual wage | $79,840 |
Detailed occupations in this group in Massachusetts
Every detailed occupation BLS publishes for this group in Massachusetts, sorted by employment. Rows where BLS publishes no employment estimate (**) come last. Click a column heading to sort. A cell that reads “not published annually” or “not published hourly” means BLS publishes that row on the other basis only. A cell showing * or # is BLS’s own footnote symbol, explained below the table. Each row is that occupation’s own BLS record for Massachusetts.
| Occupation | Employment | Median annual wage | Mean annual wage | 10th percentile annual wage | 90th percentile annual wage | Median hourly wage |
|---|---|---|---|---|---|---|
| Customer Service Representatives | 54,660 | $48,060 | $51,850 | $36,100 | $72,280 | $23.11 |
| Office Clerks, General | 50,180 | $48,890 | $51,790 | $34,790 | $70,790 | $23.51 |
| First-Line Supervisors of Office and Administrative Support Workers | 39,170 | $75,240 | $78,360 | $49,520 | $110,430 | $36.18 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | 34,570 | $53,690 | $56,230 | $38,990 | $76,120 | $25.81 |
| Bookkeeping, Accounting, and Auditing Clerks | 31,010 | $57,120 | $58,180 | $39,830 | $77,490 | $27.46 |
| Receptionists and Information Clerks | 22,140 | $42,650 | $43,200 | $34,670 | $53,820 | $20.51 |
| Medical Secretaries and Administrative Assistants | 22,110 | $50,190 | $51,910 | $41,080 | $62,000 | $24.13 |
| Executive Secretaries and Executive Administrative Assistants | 16,630 | $79,360 | $83,220 | $57,420 | $115,520 | $38.16 |
| Shipping, Receiving, and Inventory Clerks | 15,730 | $47,410 | $50,160 | $37,700 | $64,560 | $22.79 |
| Billing and Posting Clerks | 8,320 | $52,870 | $55,240 | $45,190 | $66,550 | $25.42 |
| Postal Service Mail Carriers | 7,640 | $59,010 | $61,140 | $42,390 | $75,300 | $28.37 |
| Tellers | 6,880 | $45,100 | $44,790 | $37,600 | $53,610 | $21.68 |
| Production, Planning, and Expediting Clerks | 6,300 | $58,780 | $60,860 | $40,860 | $81,190 | $28.26 |
| Insurance Claims and Policy Processing Clerks | 5,020 | $56,400 | $56,960 | $42,440 | $74,030 | $27.11 |
| Hotel, Motel, and Resort Desk Clerks | 4,050 | $38,490 | $42,010 | $35,740 | $58,180 | $18.51 |
| Legal Secretaries and Administrative Assistants | 3,880 | $61,440 | $65,780 | $38,780 | $95,720 | $29.54 |
| Payroll and Timekeeping Clerks | 3,470 | $60,260 | $62,670 | $44,960 | $82,800 | $28.97 |
| Postal Service Mail Sorters, Processors, and Processing Machine Operators | 3,220 | $56,530 | $58,240 | $42,600 | $74,050 | $27.18 |
| Interviewers, Except Eligibility and Loan | 2,970 | $48,940 | $51,250 | $40,730 | $63,800 | $23.53 |
| Public Safety Telecommunicators | 2,920 | $59,310 | $59,400 | $46,820 | $75,250 | $28.51 |
| Dispatchers, Except Police, Fire, and Ambulance | 2,830 | $54,790 | $57,830 | $38,240 | $80,610 | $26.34 |
| Library Assistants, Clerical | 2,730 | $40,030 | $43,400 | $31,730 | $58,490 | $19.25 |
| Loan Interviewers and Clerks | 2,690 | $55,090 | $54,680 | $46,070 | $64,010 | $26.48 |
| Court, Municipal, and License Clerks | 2,470 | $59,950 | $63,760 | $44,250 | $82,440 | $28.82 |
| Bill and Account Collectors | 2,360 | $53,160 | $57,440 | $43,230 | $77,450 | $25.56 |
| Postal Service Clerks | 2,090 | $61,630 | $61,910 | $42,600 | $74,050 | $29.63 |
| Eligibility Interviewers, Government Programs | 2,030 | $58,550 | $57,740 | $43,970 | $77,940 | $28.15 |
| Data Entry Keyers | 1,840 | $46,930 | $47,200 | $35,480 | $60,160 | $22.56 |
| Information and Record Clerks, All Other | 1,510 | $49,170 | $53,170 | $32,870 | $71,990 | $23.64 |
| Mail Clerks and Mail Machine Operators, Except Postal Service | 1,360 | $46,160 | $46,760 | $34,580 | $59,480 | $22.19 |
| Reservation and Transportation Ticket Agents and Travel Clerks | 1,230 | $41,970 | $46,440 | $38,280 | $62,460 | $20.18 |
| Couriers and Messengers | 1,170 | $42,250 | $41,920 | $33,900 | $50,130 | $20.31 |
| Order Clerks | 1,160 | $54,350 | $55,300 | $42,350 | $70,290 | $26.13 |
| Switchboard Operators, Including Answering Service | 1,010 | $40,730 | $43,860 | $35,970 | $56,580 | $19.58 |
| Human Resources Assistants, Except Payroll and Timekeeping | 1,000 | $54,790 | $56,280 | $42,850 | $71,990 | $26.34 |
| Brokerage Clerks | 940 | $60,740 | $65,670 | $54,200 | $76,420 | $29.2 |
| Weighers, Measurers, Checkers, and Samplers, Recordkeeping | 880 | $45,960 | $47,280 | $38,370 | $58,130 | $22.1 |
| File Clerks | 790 | $46,570 | $48,800 | $34,660 | $63,700 | $22.39 |
| Office and Administrative Support Workers, All Other | 770 | $57,230 | $63,740 | $39,960 | $93,780 | $27.51 |
| Financial Clerks, All Other | 670 | $61,210 | $64,310 | $42,850 | $94,020 | $29.43 |
| Cargo and Freight Agents | 620 | $59,700 | $60,230 | $44,180 | $78,870 | $28.7 |
| Procurement Clerks | 450 | $57,950 | $62,210 | $45,910 | $82,290 | $27.86 |
| Meter Readers, Utilities | 390 | $55,820 | $60,480 | $45,990 | $81,170 | $26.84 |
| Word Processors and Typists | 330 | $51,030 | $51,730 | $34,600 | $66,120 | $24.54 |
| Office Machine Operators, Except Computer | 240 | $47,040 | $50,090 | $37,910 | $63,970 | $22.61 |
| Credit Authorizers, Checkers, and Clerks | 170 | $53,690 | $56,430 | $48,770 | $68,450 | $25.81 |
| Statistical Assistants | 150 | $68,530 | $67,100 | $51,720 | $79,410 | $32.95 |
| Desktop Publishers | 140 | $54,590 | $61,010 | $39,700 | $83,840 | $26.25 |
| New Accounts Clerks | 70 | $52,800 | $53,630 | $42,480 | $65,290 | $25.39 |
| Communications Equipment Operators, All Other | ** | $53,000 | $55,440 | $47,480 | $64,370 | $25.48 |
| Proofreaders and Copy Markers | ** | $54,790 | $60,070 | $47,590 | $86,670 | $26.34 |
| Telephone Operators | ** | $46,370 | $47,920 | $42,620 | $50,980 | $22.29 |
Symbols (BLS wording, workbook sheet Field Descriptions sheet): ** indicates that an employment estimate is not available · * indicates that a wage estimate is not available · # indicates a wage equal to or greater than $115.00 per hour or $239,200 per year. A wage shown as a symbol is not zero and not a blank: BLS publishes no number there.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2024 state estimates. Record: state_M2024_dl.xlsx!AREA=25&OCC_CODE=43-0000. the group row is AREA 25 / OCC_CODE 43-0000, and each table row is its own detailed record for this area, AREA 25 / OCC_CODE 43-xxxx. Reference period: May 2024. Fetched October 2026 from https://www.bls.gov/oes/special-requests/oesm24st.zip.
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